Grievance Redressal Mechanism

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of the designated Grievance Officer for aifworkshop.prateekmayani.com are provided below.

Grievance Officer Details

Redressal Process & Timelines

• Acknowledgement: Grievances will be acknowledged within 48 hours of receipt.
• Resolution: Complaints will be investigated and resolved within 1 month (30 days) from the date of receipt.

Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Raipur (CG), India.